In the fight against COVID-19, medical front-line workers and large organizations are working together to provide care and advance research towards the cure. As the pandemic has affected all industries differently, tech companies like Google aim to bring its technology to help healthcare experts and organizations deliver the best care to people. Google recently announced the availability of its Cloud Healthcare Application Programming Interfaces (APIs) to encourage developers to create healthcare applications and improve existing services.
Google’s Cloud Healthcare API provides a better understanding of data through its machine learning ability and enables smooth interaction with data through web-friendly health plans. The goal is to support the unified efforts of healthcare and life sciences organizations in making informed and data-driven decisions so they can continue to focus on saving lives.
Working in partnership with Google Search, Youtube, Google Maps Platform, and Mayo Clinic, Google highlights additional solutions aside from the recently launched Cloud Healthcare API.
Virtual care and telehealth services – Through Google Meet, healthcare providers can now attend patients through video appointments and have their information stored on Google Docs, Sheets, and Google Drive. Healthcare providers can securely access and update this data across different devices, regardless of the location.
Collaboration capabilities for remote work – Colleagues from different organizations, can virtually connect through G Suite and Google Meet. Driving conversations remotely and working on projects while on the go is the new norm today. Healthcare providers are no longer stuck in working from on-premise workstations as mobile access to files and information is available online with the help of Chrome Enterprise.
24/7 conversational self-service support – Google launched its Rapid Response Virtual Agent to help organizations provide prompt responses to patients, publish information, and take on the responsibility of overworked call center agents who attend healthcare hotlines.
High-demand public health datasets – Google is actively working with organizations, supporting research and monitoring of COVID-19 using a pre-hosted repository of public healthcare files. With Looker for Google, a cloud platform that allows anyone to analyze and find insights of datasets, emergency planners and local providers can apply these pre-built analyses to datasets. Looker makes data exploration easy and accessible, empowers a smarter use of data, and helps share real-time business analytics.
Visualization of essential services – Google Maps Platform helps healthcare organizations to quickly locate critical equipment, provide testing site locations, give patients directions, and route medical deliveries to recipients. Google Cloud and SADA also announced its partnership with HCA Healthcare in opening the National Response Portal to provide US hospital systems with an accelerated analysis of data on ICU bed capacity, ventilator utilization, and testing results.
Google Cloud research credits – Google is also giving access to scalable computing power to researchers, educational institutions, non-profit organizations, and pharmaceutical companies to promote their research about COVID-19. They also introduced willingness to provide funding to eligible organizations applying for research credits and projects related to COVID-19 potential treatments.
As the fight against the COVID-19 pandemic continues, businesses, organizations, and communities closely work together, gearing for positive outcomes. Although the needs to effectively respond to COVID-19 continue to emerge, the global tech community is always here to cooperate with healthcare organizations in delivering their mission.
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Maria Elisa Mendoza